# FullStory: Some pages are not currently recording

> FullStory status incident “Some pages are not currently recording” on 2017-12-14: impact none (vendor’s label), 26 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/fullstory/incidents/ng43xkkmmmyt
Last updated: 2017-12-14T01:08:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-12-14 00:42 UTC · Resolved: 2017-12-14 01:08 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://status.fullstory.com/incidents/ng43xkkmmmyt](https://status.fullstory.com/incidents/ng43xkkmmmyt)
- [Company: FullStory](https://rewindex.com/company/fullstory.md)

## Timeline of updates

- **resolved** 2017-12-14 01:08 UTC: This incident has been resolved and all recording servers are fully operational. Between 6:42 PM and 7:35 PM EST (23:42 and 0:35 UTC), FullStory recording servers experienced a partial outage wherein approximately 75% of calls to /rec/page were lost. For sessions that would have been recorded during this time, this will likely result in either a complete or partial loss of the data in those sessions. We’ll write a full postmortem of this incident to our status blog detailing what happened and what we’re doing to prevent this from happening in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by FullStory, started 2017-12-14 00:42 UTC, resolved after 26 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/fullstory/incidents/ng43xkkmmmyt
- Citation: FullStory, “Some pages are not currently recording” (2017-12-14 00:42 UTC). Archived by Rewindex: https://rewindex.com/company/fullstory/incidents/ng43xkkmmmyt (CC BY 4.0).
- Markdown link: `[FullStory: Some pages are not currently recording (2017-12-14)](https://rewindex.com/company/fullstory/incidents/ng43xkkmmmyt)`


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Canonical: https://rewindex.com/company/fullstory/incidents/ng43xkkmmmyt · Markdown: https://rewindex.com/company/fullstory/incidents/ng43xkkmmmyt.md · JSON: https://rewindex.com/api/v1/companies/fullstory/incidents/ng43xkkmmmyt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:52:24.711Z