Companies/Flagsmith/Incidents

Flagsmith: Core API is not responding

Affected components: Admin APIAPI - Core API

Timeline of updates

1. investigating2022-07-10 17:53 UTC

   We are investing an outage on our Core API.

2. identified2022-07-10 18:04 UTC

   This looks to be an issue with AWS where our Core API is located. We are investigating.

3. identified2022-07-10 18:24 UTC

   AWS have confirmed an outage in their EU-West-2 data center. We are monitoring and waiting on AWS to provide updates.

4. identified2022-07-10 19:51 UTC

   AWS are restoring services. We hope to have the API back up shortly.

5. monitoring2022-07-10 20:09 UTC

   The DB has recovered. API latency is high as our ECS cluster scales out.

6. monitoring2022-07-10 20:36 UTC

   We are still seeing issues with the ECS cluster scaling out correctly, again down to the recent AWS eu-west-2 outage. We are monitoring.

7. resolved2022-07-10 21:15 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Jul 10, 2022Critical incident: Core API is not responding

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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