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ChangesFlagsmithCore API is not responding

Flagsmith: Critical incident: Core API is not responding

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Flagsmith removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Core API is not responding
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2022-07-10 17:53 UTC
AddedResolved time#5
Before: not present
After: 2022-07-10 21:15 UTC
AddedAffected components#6
Before: not present
After: Admin API, API - Core API
AddedUpdateinvestigating#7
Before: not present
After: We are investing an outage on our Core API.
AddedUpdateidentified#8
Before: not present
After: This looks to be an issue with AWS where our Core API is located. We are investigating.
AddedUpdateidentified#9
Before: not present
After: AWS have confirmed an outage in their EU-West-2 data center. We are monitoring and waiting on AWS to provide updates.
AddedUpdateidentified#10
Before: not present
After: AWS are restoring services. We hope to have the API back up shortly.
AddedUpdatemonitoring#11
Before: not present
After: The DB has recovered. API latency is high as our ECS cluster scales out.
AddedUpdatemonitoring#12
Before: not present
After: We are still seeing issues with the ECS cluster scaling out correctly, again down to the recent AWS eu-west-2 outage. We are monitoring.
AddedUpdateresolved#13
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Sunday, July 10, 2022

1 incident change

All Flagsmith changesFlagsmith profileMarkdownJSON