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CompaniesFireHydrantIncidents

FireHydrant: Web application unavailable: assets failing to load

CriticalStatus: resolvededitedStarted Resolved (28 min)3 updatesstatus.firehydrant.com (opens in new tab)

Timeline of updates

  1. updateDeleted by the vendor

    We're investigating an issue preventing the FireHydrant web application from loading. Browsers are unable to load the application's assets, so the web app is currently unavailable.

    The FireHydrant API, the Slack and Microsoft Teams integrations, and Signals alerting and notifications are not affected and continue to work normally. You can continue to declare and manage incidents from Slack or Teams.

    We'll provide another update within 15 minutes.

  2. monitoring

    We're investigating an issue preventing the FireHydrant web application from loading. Browsers are unable to load the application's assets, so the web app is currently unavailable.

    The FireHydrant API, the Slack and Microsoft Teams integrations, and Signals alerting and notifications are not affected and continue to work normally. You can continue to declare and manage incidents from Slack or Teams.

    We'll provide another update within 15 minutes.

  3. monitoring

    We've identified the cause of the issue: a DNS change prevented browsers from loading the FireHydrant web application's assets. The issue has been mitigated for US production, and the web app should be loading normally again for US customers.

    The FireHydrant API, the Slack and Microsoft Teams integrations, and Signals alerting and notifications remain unaffected.

    We're continuing to monitor and will provide another update within 15 minutes.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.firehydrant.com (opens in new tab).

Cite this

Status incident (vendor impact label: critical) posted by FireHydrant, started 2026-11-10 15:59 UTC, resolved after 28 min, 3 update(s); edited after publishing.

Title
Web application unavailable: assets failing to load
Vendor
FireHydrant
Date
URL
https://rewindex.com/company/firehydrant/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf

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