Struck in red is what FireHydrant removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
ChangedStatus#1
Before: investigating
After: resolved
AddedResolved time#2
Before: not present
After: 2026-11-10 16:26 UTC
RemovedUpdate#3
Before: We're investigating an issue preventing the FireHydrant web application from loading. Browsers are unable to load the application's assets, so the web app is currently unavailable.
The FireHydrant API, the Slack and Microsoft Teams integrations, and Signals alerting and notifications are not affected and continue to work normally. You can continue to declare and manage incidents from Slack or Teams.
We'll provide another update within 15 minutes.
After: removed
AddedUpdatemonitoring#4
Before: not present
After: We're investigating an issue preventing the FireHydrant web application from loading. Browsers are unable to load the application's assets, so the web app is currently unavailable.
The FireHydrant API, the Slack and Microsoft Teams integrations, and Signals alerting and notifications are not affected and continue to work normally. You can continue to declare and manage incidents from Slack or Teams.
We'll provide another update within 15 minutes.
AddedUpdatemonitoring#5
Before: not present
After: We've identified the cause of the issue: a DNS change prevented browsers from loading the FireHydrant web application's assets. The issue has been mitigated for US production, and the web app should be loading normally again for US customers.
The FireHydrant API, the Slack and Microsoft Teams integrations, and Signals alerting and notifications remain unaffected.
We're continuing to monitor and will provide another update within 15 minutes.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.