# FireHydrant: Incident updated: Web application unavailable: assets failing to load

> Incident updated: Web application unavailable: assets failing to load. Detected 2026-11-10 by Rewindex: what changed on FireHydrant’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r5593f7fe80e840
Last updated: 2026-11-10T16:28:41Z

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-11-10 16:28 UTC · Detected: 2026-11-10 16:28 UTC
- [Source: https://status.firehydrant.com/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf](https://status.firehydrant.com/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)
- Versions: before incident\_version:277/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf@1c908b3eea79 → after incident\_version:277/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf@157260622713
- Change 2 of 2 for this incident

Incident page (full timeline): [Web application unavailable: assets failing to load](https://rewindex.com/company/firehydrant/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-10 16:26 UTC
```

**3. Removed: Update** · 2026-11-10 16:12 UTC

```diff
- We're investigating an issue preventing the FireHydrant web application from loading. Browsers are unable to load the application's assets, so the web app is currently unavailable. The FireHydrant API, the Slack and Microsoft Teams integrations, and Signals alerting and notifications are not affected and continue to work normally. You can continue to declare and manage incidents from Slack or Teams. We'll provide another update within 15 minutes. 
```

**4. Added: Update** (monitoring) · 2026-11-10 16:12 UTC

```diff
+ We're investigating an issue preventing the FireHydrant web application from loading. Browsers are unable to load the application's assets, so the web app is currently unavailable. The FireHydrant API, the Slack and Microsoft Teams integrations, and Signals alerting and notifications are not affected and continue to work normally. You can continue to declare and manage incidents from Slack or Teams. We'll provide another update within 15 minutes. 
```

**5. Added: Update** (monitoring) · 2026-11-10 16:22 UTC

```diff
+ We've identified the cause of the issue: a DNS change prevented browsers from loading the FireHydrant web application's assets. The issue has been mitigated for US production, and the web app should be loading normally again for US customers. The FireHydrant API, the Slack and Microsoft Teams integrations, and Signals alerting and notifications remain unaffected. We're continuing to monitor and will provide another update within 15 minutes. 
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 15:59 UTC | [Critical incident: Web application unavailable: assets failing to load](https://rewindex.com/change/ib0cb8b34a5656a.md) | critical |
| 2026-11-10 16:28 UTC | Incident updated: Web application unavailable: assets failing to load (this change) |  |

Previous: [change](https://rewindex.com/change/ib0cb8b34a5656a.md) · All FireHydrant changes: [timeline](https://rewindex.com/company/firehydrant/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Web application unavailable: assets failing to load on FireHydrant’s status page, changed 2026-11-10 16:28 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r5593f7fe80e840
- Citation: FireHydrant, “Incident updated: Web application unavailable: assets failing to load” (2026-11-10 16:28 UTC). Archived by Rewindex: https://rewindex.com/change/r5593f7fe80e840 (CC BY 4.0).
- Markdown link: `[FireHydrant: Incident updated: Web application unavailable: assets failing to load (2026-11-10)](https://rewindex.com/change/r5593f7fe80e840)`


---
Canonical: https://rewindex.com/change/r5593f7fe80e840 · Markdown: https://rewindex.com/change/r5593f7fe80e840.md · JSON: https://rewindex.com/api/v1/changes/r5593f7fe80e840 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:36:57.335Z