# FireHydrant: Web application unavailable: assets failing to load

> FireHydrant status incident “Web application unavailable: assets failing to load” on 2026-11-10: impact critical (vendor’s label), 28 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/firehydrant/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf
Last updated: 2026-11-10T16:28:41Z

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-11-10 15:59 UTC · Resolved: 2026-11-10 16:26 UTC · Duration: 28 min
- Updates: 3
- [Vendor status page: https://status.firehydrant.com/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf](https://status.firehydrant.com/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)

## Timeline of updates

- **update** 2026-11-10 16:12 UTC _(deleted by the vendor)_: We're investigating an issue preventing the FireHydrant web application from loading. Browsers are unable to load the application's assets, so the web app is currently unavailable. The FireHydrant API, the Slack and Microsoft Teams integrations, and Signals alerting and notifications are not affected and continue to work normally. You can continue to declare and manage incidents from Slack or Teams. We'll provide another update within 15 minutes.
- **monitoring** 2026-11-10 16:12 UTC: We're investigating an issue preventing the FireHydrant web application from loading. Browsers are unable to load the application's assets, so the web app is currently unavailable. The FireHydrant API, the Slack and Microsoft Teams integrations, and Signals alerting and notifications are not affected and continue to work normally. You can continue to declare and manage incidents from Slack or Teams. We'll provide another update within 15 minutes.
- **monitoring** 2026-11-10 16:22 UTC: We've identified the cause of the issue: a DNS change prevented browsers from loading the FireHydrant web application's assets. The issue has been mitigated for US production, and the web app should be loading normally again for US customers. The FireHydrant API, the Slack and Microsoft Teams integrations, and Signals alerting and notifications remain unaffected. We're continuing to monitor and will provide another update within 15 minutes.

## Rewindex changes for this incident

- 2026-11-10 15:59 UTC: [Critical incident: Web application unavailable: assets failing to load](https://rewindex.com/change/ib0cb8b34a5656a.md)
- 2026-11-10 16:28 UTC: [Incident updated: Web application unavailable: assets failing to load](https://rewindex.com/change/r5593f7fe80e840.md)

## Cite this

Status incident (vendor impact label: critical) posted by FireHydrant, started 2026-11-10 15:59 UTC, resolved after 28 min, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/firehydrant/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf
- Citation: FireHydrant, “Web application unavailable: assets failing to load” (2026-11-10 15:59 UTC). Archived by Rewindex: https://rewindex.com/company/firehydrant/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf (CC BY 4.0).
- Markdown link: `[FireHydrant: Web application unavailable: assets failing to load (2026-11-10)](https://rewindex.com/company/firehydrant/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf)`


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Canonical: https://rewindex.com/company/firehydrant/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf · Markdown: https://rewindex.com/company/firehydrant/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf.md · JSON: https://rewindex.com/api/v1/companies/firehydrant/incidents/56f3b4cd-04d4-4186-8bc7-8c8ad15815bf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T17:38:44.681Z