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Firebolt: Engines may fail to start and stop

Impact: majorStatus: resolvedStarted Resolved (16 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Firebolt reported a major incident in which engines could fail to start and stop in AWS us-east-1, starting 2021-12-07 15:58 UTC and lasting 15 h 59 min. Firebolt attributed it to partial AWS issues; the incident was resolved at 2021-12-08 07:57 UTC, with engines fully operational.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EnginesFirebolt Components - EnginesAWS - AWS ec2-us-east-1AWS ec2-us-east-1

Timeline of updates

  1. investigating

    Engines may fail to start and stop due to partial issues on AWS us-east-1 region.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified on AWS side. Waiting for recovery.

  4. resolved

    The incident has been resolved. Engines are fully operational.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON