Changes / Firebolt / Engines may fail to start and stop

Firebolt: Major incident: Engines may fail to start and stop

Summary

Firebolt reported a major incident in which engines could fail to start and stop in AWS us-east-1, starting 2021-12-07 15:58 UTC and lasting 15 h 59 min. Firebolt attributed it to partial AWS issues; the incident was resolved at 2021-12-08 07:57 UTC, with engines fully operational.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Engines may fail to start and stop
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2021-12-07 15:58 UTC
AddedResolved time#5
Before: not present
After: 2021-12-08 07:57 UTC
AddedAffected components#6
Before: not present
After: AWS - AWS ec2-us-east-1, AWS ec2-us-east-1, Engines, Firebolt Components - Engines
AddedUpdateinvestigating#7
Before: not present
After: Engines may fail to start and stop due to partial issues on AWS us-east-1 region.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateidentified#9
Before: not present
After: The issue has been identified on AWS side. Waiting for recovery.
AddedUpdateresolved#10
Before: not present
After: The incident has been resolved. Engines are fully operational.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Engines may fail to start and stop (this change)
Firebolt reported a major incident in which engines could fail to start and stop in AWS us-east-1, starting 2021-12-07 15:58 UTC and lasting 15 h 59 min. Firebolt attributed it to partial AWS issues; the incident was resolved at 2021-12-08 07:57 UTC, with engines fully operational.
Major incident

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