CompaniesElastic CloudIncidents
Elastic Cloud: Heroku Login / Add Payment Method Issues
Timeline of updates
- resolved
We've had reports over the past few hours of problems with adding credit cards to an account, and separately Heroku customers were reporting problems managing their clusters through our user console. We tracked the issues down and rolled back a release that contained the problems. Please reach out to Support if you have any further issues.
From Elastic Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.elastic.co (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Elastic Cloud, started 2018-04-11 14:36 UTC, resolved after 0 min, 1 update(s).
- Title
- Heroku Login / Add Payment Method Issues
- Vendor
- Elastic Cloud
- Date
- URL
- https://rewindex.com/company/elastic-cloud/incidents/r99ljhpkqjfd
Elastic Cloud profileRecent Elastic Cloud incidentsAll outages on April 11, 2018Elastic Cloud in April 2018MarkdownJSON