# Elastic Cloud: Heroku Login / Add Payment Method Issues

> Elastic Cloud status incident “Heroku Login / Add Payment Method Issues” on 2018-04-11: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/elastic-cloud/incidents/r99ljhpkqjfd
Last updated: 2018-04-11T14:36:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-04-11 14:36 UTC · Resolved: 2018-04-11 14:36 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.elastic.co/incidents/r99ljhpkqjfd](https://status.elastic.co/incidents/r99ljhpkqjfd)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **resolved** 2018-04-11 14:36 UTC: We've had reports over the past few hours of problems with adding credit cards to an account, and separately Heroku customers were reporting problems managing their clusters through our user console. We tracked the issues down and rolled back a release that contained the problems. Please reach out to Support if you have any further issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Elastic Cloud, started 2018-04-11 14:36 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/elastic-cloud/incidents/r99ljhpkqjfd
- Citation: Elastic Cloud, “Heroku Login / Add Payment Method Issues” (2018-04-11 14:36 UTC). Archived by Rewindex: https://rewindex.com/company/elastic-cloud/incidents/r99ljhpkqjfd (CC BY 4.0).
- Markdown link: `[Elastic Cloud: Heroku Login / Add Payment Method Issues (2018-04-11)](https://rewindex.com/company/elastic-cloud/incidents/r99ljhpkqjfd)`


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/r99ljhpkqjfd · Markdown: https://rewindex.com/company/elastic-cloud/incidents/r99ljhpkqjfd.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/r99ljhpkqjfd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:52:48.786Z