rewindex

CompaniesDynatraceIncidents

Dynatrace: Support Portal Access Disruption

CriticalStatus: resolvededitedStarted Resolved (2.0 h)2 updatesdynatrace.status.io (opens in new tab)

Affected components: Dynatrace ecosystem services

Timeline of updates

  1. investigating

    We are investigating an issue affecting access to the Dynatrace Support Portal, including education and community resources, for a limited number of customers. Affected users may be unable to sign in. Customers who need help can call Dynatrace Support at 1-844-900-DYNA (3962) We will provide our next update within two hours, or sooner as meaningful progress is made.

  2. resolved

    Following investigation, we confirmed that the portal remained available and operating normally. We have not identified any service impact, and this incident is now resolved. If you are experiencing issues logging in to our Support Portal, Dynatrace University or Dynatrace Community please contact our Support team at 1-844-900-DYNA (3962)

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on dynatrace.status.io (opens in new tab).

Cite this

Status incident (vendor impact label: critical) posted by Dynatrace, started 2026-11-13 21:37 UTC, resolved after 2.0 h, 2 update(s); edited after publishing.

Title
Support Portal Access Disruption
Vendor
Dynatrace
Date
URL
https://rewindex.com/company/dynatrace/incidents/6af783192de8e70443a0607b

Dynatrace profileRecent Dynatrace incidentsAll outages on November 13, 2026Dynatrace in November 2026MarkdownJSON