rewindex

ChangesDynatraceSupport Portal Access Disruption

Dynatrace: Critical incident: Support Portal Access Disruption

Major incidentcritical (vendor)Changed Detected dynatrace.status.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Dynatrace removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Support Portal Access Disruption
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-11-13 21:37 UTC
AddedAffected components#5
Before: not present
After: Dynatrace ecosystem services
AddedUpdateinvestigating#6
Before: not present
After: We are investigating an issue affecting access to the Dynatrace Support Portal, including education and community resources, for a limited number of customers. Affected users may be unable to sign in. Customers who need help can call Dynatrace Support at 1-844-900-DYNA (3962) We will provide our next update within two hours, or sooner as meaningful progress is made.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

YesterdayFriday, November 13Fri, Nov 13

2 incident changes

Cite this

Critical incident: Support Portal Access Disruption on Dynatrace’s status page, changed 2026-11-13 21:37 UTC (change 1 of 2).

Title
Critical incident: Support Portal Access Disruption
Vendor
Dynatrace
Date
URL
https://rewindex.com/change/i2b83ba78088de8

All Dynatrace changesDynatrace profileMarkdownJSON