Dropbox Sign: Investigating increased API failure rates

No impact listedStatus: resolvedStarted 2017-10-25 16:48 UTCResolved 2017-10-25 17:57 UTC (1.1 h)1 updatestatus.hellosign.com

Timeline of updates

resolved2017-10-25 17:57 UTC
The issue seems to not have spread. We are working to revise our health-check logic to better detect this variety of failure. We consider the site issue resolved.

From Dropbox Sign’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hellosign.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Dropbox Sign, started 2017-10-25 16:48 UTC, resolved after 1.1 h, 1 update(s).

Title: Investigating increased API failure rates
Vendor: Dropbox Sign
Date: 2017-10-25 16:48 UTC
URL: https://rewindex.com/company/dropbox-sign/incidents/vx04brd3csjx

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