# Dropbox Sign: Investigating increased API failure rates

> Dropbox Sign status incident “Investigating increased API failure rates” on 2017-10-25: impact none (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/vx04brd3csjx
Last updated: 2017-10-25T17:57:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-10-25 16:48 UTC · Resolved: 2017-10-25 17:57 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/vx04brd3csjx](https://status.hellosign.com/incidents/vx04brd3csjx)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2017-10-25 17:57 UTC: The issue seems to not have spread. We are working to revise our health-check logic to better detect this variety of failure. We consider the site issue resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Dropbox Sign, started 2017-10-25 16:48 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/vx04brd3csjx
- Citation: Dropbox Sign, “Investigating increased API failure rates” (2017-10-25 16:48 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/vx04brd3csjx (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Investigating increased API failure rates (2017-10-25)](https://rewindex.com/company/dropbox-sign/incidents/vx04brd3csjx)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/vx04brd3csjx · Markdown: https://rewindex.com/company/dropbox-sign/incidents/vx04brd3csjx.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/vx04brd3csjx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:54:08.941Z