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CompaniesDropbox SignIncidents

Dropbox Sign: Emergency maintenance

MaintenancemaintenanceStatus: completededitedStarted Resolved (1.9 h)4 updatesstspg.io (opens in new tab)

Affected components: Document signing through Dropbox Sign and FaxWeb - Document signing through Dropbox Sign and FaxIntegrations - SalesforceSalesforceCore - Receive faxesReceive faxesAPI - API callbacks from Dropbox SignAPI callbacks from Dropbox SignFax sending through Dropbox FaxWeb - Fax sending through Dropbox FaxCore - Send signature requestsSend signature requestsEmbedded signing through Dropbox SignWeb - Embedded signing through Dropbox SignCore - Finished document deliveryFinished document deliveryHubSpotIntegrations - HubSpot

Timeline of updates

  1. scheduled

    Due to vulnerabilities in PHP, we have temporarily taken our website offline as a precaution. We are working on updating our systems with the latest PHP patches. We will post an update as soon possible.

  2. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. in progress

    Maintenance is ongoing, and work is progressing steadily. We’ll continue to share updates as it proceeds.

  4. completed

    Maintenance window is complete and application is online. Our systems were upgraded to the latest published secure version of PHP.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Maintenance posted by Dropbox Sign, started 2026-10-21 14:19 UTC, resolved after 1.9 h, 4 update(s); edited after publishing.

Title
Emergency maintenance
Vendor
Dropbox Sign
Date
URL
https://rewindex.com/company/dropbox-sign/incidents/r2d5pw74grzl

Dropbox Sign profileRecent Dropbox Sign incidentsAll outages on October 21, 2026Dropbox Sign in October 2026MarkdownJSON