# Dropbox Sign: Emergency maintenance

> Dropbox Sign maintenance “Emergency maintenance” on 2026-10-21: impact maintenance (vendor’s label), 1.9 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/r2d5pw74grzl
Last updated: 2026-10-22T08:45:43Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-21 14:19 UTC · Resolved: 2026-10-21 16:13 UTC · Duration: 1.9 h
- Updates: 4 · Affected components: Document signing through Dropbox Sign and Fax, Web - Document signing through Dropbox Sign and Fax, Integrations - Salesforce, Salesforce, Core - Receive faxes, Receive faxes, API - API callbacks from Dropbox Sign, API callbacks from Dropbox Sign, Fax sending through Dropbox Fax, Web - Fax sending through Dropbox Fax, Core - Send signature requests, Send signature requests, Embedded signing through Dropbox Sign, Web - Embedded signing through Dropbox Sign, Core - Finished document delivery, Finished document delivery, HubSpot, Integrations - HubSpot
- [Vendor status page: https://stspg.io/rlgfn8kt9ss7](https://stspg.io/rlgfn8kt9ss7)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **scheduled** 2026-10-21 14:19 UTC: Due to vulnerabilities in PHP, we have temporarily taken our website offline as a precaution. We are working on updating our systems with the latest PHP patches. We will post an update as soon possible.
- **in progress** 2026-10-21 14:20 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **in progress** 2026-10-21 15:34 UTC: Maintenance is ongoing, and work is progressing steadily. We’ll continue to share updates as it proceeds.
- **completed** 2026-10-21 16:13 UTC: Maintenance window is complete and application is online. Our systems were upgraded to the latest published secure version of PHP.

## Rewindex changes for this incident

- 2026-10-22 08:45 UTC: [Incident updated: Emergency maintenance](https://rewindex.com/change/r11f610e54010f0.md)

## Cite this

Maintenance posted by Dropbox Sign, started 2026-10-21 14:19 UTC, resolved after 1.9 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/r2d5pw74grzl
- Citation: Dropbox Sign, “Emergency maintenance” (2026-10-21 14:19 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/r2d5pw74grzl (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Emergency maintenance (2026-10-21)](https://rewindex.com/company/dropbox-sign/incidents/r2d5pw74grzl)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/r2d5pw74grzl · Markdown: https://rewindex.com/company/dropbox-sign/incidents/r2d5pw74grzl.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/r2d5pw74grzl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:59:57.320Z