rewindex

CompaniesDropbox SignIncidents

Dropbox Sign: Service Unavailable

No impact listedStatus: resolvedStarted Resolved (39 min)1 updatestatus.hellosign.com (opens in new tab)

Timeline of updates

  1. resolved

    We identified and fixed a site outage that affected a portion of our users between 1:28 and 1:39 PM PDT today, preventing them from accessing our site. This was the result of an unexpected surge in traffic, which we responded to automatically by scaling up more servers to handle the load. Those servers are now operational and service has been restored.

From Dropbox Sign’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hellosign.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Dropbox Sign, started 2015-08-13 20:43 UTC, resolved after 39 min, 1 update(s).

Title
Service Unavailable
Vendor
Dropbox Sign
Date
URL
https://rewindex.com/company/dropbox-sign/incidents/5p0wy9z7zqwl

Dropbox Sign profileRecent Dropbox Sign incidentsAll outages on August 13, 2015Dropbox Sign in August 2015MarkdownJSON