# Dropbox Sign: Service Unavailable

> Dropbox Sign status incident “Service Unavailable” on 2015-08-13: impact none (vendor’s label), 39 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/5p0wy9z7zqwl
Last updated: 2015-08-13T21:22:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-08-13 20:43 UTC · Resolved: 2015-08-13 21:22 UTC · Duration: 39 min
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/5p0wy9z7zqwl](https://status.hellosign.com/incidents/5p0wy9z7zqwl)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2015-08-13 21:22 UTC: We identified and fixed a site outage that affected a portion of our users between 1:28 and 1:39 PM PDT today, preventing them from accessing our site. This was the result of an unexpected surge in traffic, which we responded to automatically by scaling up more servers to handle the load. Those servers are now operational and service has been restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Dropbox Sign, started 2015-08-13 20:43 UTC, resolved after 39 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/5p0wy9z7zqwl
- Citation: Dropbox Sign, “Service Unavailable” (2015-08-13 20:43 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/5p0wy9z7zqwl (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Service Unavailable (2015-08-13)](https://rewindex.com/company/dropbox-sign/incidents/5p0wy9z7zqwl)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/5p0wy9z7zqwl · Markdown: https://rewindex.com/company/dropbox-sign/incidents/5p0wy9z7zqwl.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/5p0wy9z7zqwl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:50:06.142Z