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Dremio: Engine degradation in AWS US-EAST-1 region

Affected components: Dremio Cloud - US - Site AvailabilitySite Availability

Timeline of updates

1. investigating2023-09-28 20:06 UTC

   Network connectivity for new Dremio Cloud Engines (EC2 instances) in the single availability zone use-az2 in the US-EAST-1 region is degraded. Existing engine instances should not be impacted. The latest information from AWS can be found at https://health.aws.amazon.com/health/status. We will provide updates from AWS as we have them.

2. identified2023-09-28 20:11 UTC

   The issue has been identified and a fix is being implemented.

3. identified2023-09-28 20:48 UTC

   The latest update from AWS (Sep 28 1:43 PM PDT) indicates they are continuing to work on the problem with the single zone in US-EAST-1.

4. identified2023-09-28 21:21 UTC

   The latest update from AWS indicates they continue working on resolving error rates and increased delays, and that we should see improvement over the next 1-2 hours. Our synthetic testing in US-EAST-1 use1-az2 has begun reporting success. Dremio Cloud engines in the impacted Availability Zone may still experience degradation until fully resolved by AWS.

5. resolved2023-09-29 04:33 UTC

   AWS has resolved the issues with service in US-EAST-1. Dremio Cloud Engines (EC2 instances) should be fully operational again across all regions. We will continue to monitor for any additional impact. The latest information from AWS can be found at https://health.aws.amazon.com/health/status.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Dremio profile · Recent Dremio incidents · Markdown · JSON