Dialpad: Some customers may be experiencing degraded performance with AI agents.
Affected components: Ai Agent
Timeline of updates
- investigating
Some customers may be experiencing degraded performance with AI agents. We are investigating.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- Incident updated: Some customers may be experiencing degraded performance with AI agents.
- Incident updated: Some customers may be experiencing degraded performance with AI agents.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
be5991f370a34058…Version 2 captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
04a160ae63c52c1a…Version 3 captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
aa5122aede616de3…
Impact, status and times are the vendor’s own, as last archived. View on status.dialpad.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Dialpad, started 2026-11-04 18:40 UTC, resolved after 28 min, 3 update(s); edited after publishing.
- Title
- Some customers may be experiencing degraded performance with AI agents.
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/incidents/d433nmhvmxp3
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