# Dialpad: Some customers may be experiencing degraded performance with AI agents.

> Dialpad status incident “Some customers may be experiencing degraded performance with AI agents.” on 2026-11-04: impact minor (vendor’s label), 28 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dialpad/incidents/d433nmhvmxp3
Last updated: 2026-11-04T19:13:47Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-04 18:40 UTC · Resolved: 2026-11-04 19:08 UTC · Duration: 28 min
- Updates: 3 · Affected components: Ai Agent
- [Vendor status page: https://status.dialpad.com/incidents/d433nmhvmxp3](https://status.dialpad.com/incidents/d433nmhvmxp3)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **investigating** 2026-11-04 18:40 UTC: Some customers may be experiencing degraded performance with AI agents. We are investigating.
- **monitoring** 2026-11-04 18:57 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-11-04 19:08 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-11-04 19:03 UTC: [Incident updated: Some customers may be experiencing degraded performance with AI agents.](https://rewindex.com/change/r93c3a12a7d835e.md)
- 2026-11-04 19:13 UTC: [Incident updated: Some customers may be experiencing degraded performance with AI agents.](https://rewindex.com/change/rbddfd6132c48f0.md)

## Cite this

Status incident (vendor impact label: minor) posted by Dialpad, started 2026-11-04 18:40 UTC, resolved after 28 min, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/dialpad/incidents/d433nmhvmxp3
- Citation: Dialpad, “Some customers may be experiencing degraded performance with AI agents.” (2026-11-04 18:40 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/incidents/d433nmhvmxp3 (CC BY 4.0).
- Markdown link: `[Dialpad: Some customers may be experiencing degraded performance with AI agents. (2026-11-04)](https://rewindex.com/company/dialpad/incidents/d433nmhvmxp3)`


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Canonical: https://rewindex.com/company/dialpad/incidents/d433nmhvmxp3 · Markdown: https://rewindex.com/company/dialpad/incidents/d433nmhvmxp3.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/d433nmhvmxp3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:44:16.026Z