Dialpad: Third party Salesmate integration inadvertently deleting users
Timeline of updates
- resolved
Dialpad has disabled all the API keys we believe to associated with the Salesmate integration and restored the users it deleted. If you use Salesmate's integration, please connect with their support directly on when a fix will be available. When you are ready to re-enable the integration, please create a new API key for it. If required, you can contact Dialpad support to re-enable the existing API key.
From Dialpad’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.dialpad.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Dialpad, started 2024-02-21 18:34 UTC, resolved after 6.8 h, 1 update(s).
- Title
- Third party Salesmate integration inadvertently deleting users
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/incidents/918s16jx68vj
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