Dialpad: Some customers may be experiencing issues receiving text messages
Affected components: Carrier Networks: Messaging
Timeline of updates
- investigating
We are currently investigating this issue.
- investigating
We are continuing to investigate this issue.
- monitoring
We believe the issue occurred earlier in the day with a certain numbers and was resolved by 18:00 UTC. We are continuing to investigate the underlying cause with our carrier partner.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
0abdfca409bd8a34…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Dialpad, started 2025-06-26 20:51 UTC, resolved after 47 min, 4 update(s).
- Title
- Some customers may be experiencing issues receiving text messages
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/incidents/09f102zwwg03
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