# Dialpad: Some customers may be experiencing issues receiving text messages

> Dialpad status incident “Some customers may be experiencing issues receiving text messages” on 2025-06-26: impact minor (vendor’s label), 47 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dialpad/incidents/09f102zwwg03
Last updated: 2025-06-26T21:37:35Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-06-26 20:51 UTC · Resolved: 2025-06-26 21:37 UTC · Duration: 47 min
- Updates: 4 · Affected components: Carrier Networks: Messaging
- [Vendor status page: https://stspg.io/9xsjshwbfy9q](https://stspg.io/9xsjshwbfy9q)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **investigating** 2025-06-26 20:51 UTC: We are currently investigating this issue.
- **investigating** 2025-06-26 20:56 UTC: We are continuing to investigate this issue.
- **monitoring** 2025-06-26 21:21 UTC: We believe the issue occurred earlier in the day with a certain numbers and was resolved by 18:00 UTC. We are continuing to investigate the underlying cause with our carrier partner.
- **resolved** 2025-06-26 21:37 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dialpad, started 2025-06-26 20:51 UTC, resolved after 47 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/dialpad/incidents/09f102zwwg03
- Citation: Dialpad, “Some customers may be experiencing issues receiving text messages” (2025-06-26 20:51 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/incidents/09f102zwwg03 (CC BY 4.0).
- Markdown link: `[Dialpad: Some customers may be experiencing issues receiving text messages (2025-06-26)](https://rewindex.com/company/dialpad/incidents/09f102zwwg03)`


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Canonical: https://rewindex.com/company/dialpad/incidents/09f102zwwg03 · Markdown: https://rewindex.com/company/dialpad/incidents/09f102zwwg03.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/09f102zwwg03 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:53:27.714Z