CompaniesDialpadMonthly reportsJuly 2024
Dialpad in July 2024: incidents, uptime and changes
6incidents posted
1labelled major or critical
99.91%free of major/critical
98.50%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 36 min, incident time 11 h 9 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 5
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Partial outage of Voice Intelligence | Major | 36 min | resolved | 07-30 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Experiencing issue with the native app opening on white screen | Minor | 4.2 h | resolved | 07-02 | |
| Live Dashboard filter period change not working as expected | Minor | 1.5 h | resolved | 07-03 | |
| AI functionality is degraded. | Minor | 15 min | resolved | 07-08 | |
| Digital experience: performance degradation in the us-east environment | Minor | 3.4 h | resolved | 07-10 | |
| Elevated errors in one of our data centers impacting some US customers for the omnichannel and IVR experience | Minor | 1.3 h | resolved | 07-25 |
Maintenance 1
Show scheduled maintenance
Cite this
Dialpad posted 6 status incidents in July 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Dialpad in July 2024
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/2024/07