# Dialpad in July 2024: incidents, uptime and changes

> Dialpad in July 2024: 6 incidents on its status page (1 major or critical), 99.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2024/07
Last updated: 2024-08-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 5
- Uptime (vendor-reported): 99.91% free of major/critical incidents, 98.50% free of any incident; outage time 36 min, incident time 11 h 9 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2024](https://rewindex.com/company/dialpad/2024/06.md) · Next: [August 2024](https://rewindex.com/company/dialpad/2024/08.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial outage of Voice Intelligence](https://rewindex.com/company/dialpad/incidents/v19j6v0mqykn.md) | major | 2024-07-30 16:41 UTC | 2024-07-30 17:17 UTC | 36 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Experiencing issue with the native app opening on white screen](https://rewindex.com/company/dialpad/incidents/glyvn6gx63jv.md) | minor | 2024-07-02 10:32 UTC | 2024-07-02 14:44 UTC | 4.2 h | resolved |
| [Live Dashboard filter period change not  working as expected](https://rewindex.com/company/dialpad/incidents/ryff7s14gp58.md) | minor | 2024-07-03 14:01 UTC | 2024-07-03 15:29 UTC | 1.5 h | resolved |
| [AI functionality is degraded.](https://rewindex.com/company/dialpad/incidents/fwcmq9dp03g7.md) | minor | 2024-07-08 21:48 UTC | 2024-07-08 22:03 UTC | 15 min | resolved |
| [Digital experience: performance degradation in the us-east environment](https://rewindex.com/company/dialpad/incidents/hnvsv6fp86sc.md) | minor | 2024-07-10 20:49 UTC | 2024-07-11 00:12 UTC | 3.4 h | resolved |
| [Elevated errors in one of our data centers impacting  some US customers for the omnichannel and IVR experience](https://rewindex.com/company/dialpad/incidents/rd253xqhbvp6.md) | minor | 2024-07-25 12:42 UTC | 2024-07-25 13:57 UTC | 1.3 h | resolved |
| [Partial outage of Voice Intelligence](https://rewindex.com/company/dialpad/incidents/v19j6v0mqykn.md) | major | 2024-07-30 16:41 UTC | 2024-07-30 17:17 UTC | 36 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] AI Backend System Upgrade](https://rewindex.com/company/dialpad/incidents/c4m39gwdd77x.md) | maintenance | 2024-07-11 15:09 UTC | 2024-07-11 15:12 UTC | 3 min | resolved |

## Cite this

Dialpad posted 6 status incidents in July 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2024/07
- Citation: Dialpad, “Dialpad in July 2024” (2024-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2024/07 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in July 2024 (2024-07-01)](https://rewindex.com/company/dialpad/2024/07)`


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Canonical: https://rewindex.com/company/dialpad/2024/07 · Markdown: https://rewindex.com/company/dialpad/2024/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:50.360Z