Companies/Devin (Cognition)/Incidents

Devin (Cognition): Starting Devin sessions degraded

Affected components: AgentCloud Agent

Timeline of updates

1. investigating2026-02-05 16:28 UTC

   Due to spikes in demand, Devins are slow to start. Some Devins are being started in a degraded state. We are currently investigating the issue.

2. investigating2026-02-05 16:48 UTC

   We are continuing to investigate this issue.

3. investigating2026-02-05 17:10 UTC

   We are continuing to investigate this issue. We are seeing continued delays when starting Devin sessions.

4. identified2026-02-05 17:22 UTC

   We have identified a root cause and have applied a mitigation. There is a large backlog of session requests so slowness is still expected. We are working on accelerating draining the queue.

5. monitoring2026-02-05 17:27 UTC

   A patch to accelerate draining of the queue has been applied. At this moment, we expect the system to be fully operational, but will continue to monitor.

6. resolved2026-02-05 17:53 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Feb 5Major incident: Starting Devin sessions degraded

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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