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ChangesDevin (Cognition)Starting Devin sessions degraded

Devin (Cognition): Major incident: Starting Devin sessions degraded

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Devin (Cognition) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Starting Devin sessions degraded
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-02-05 16:28 UTC
AddedResolved time#5
Before: not present
After: 2026-02-05 17:53 UTC
AddedAffected components#6
Before: not present
After: Agent, Cloud Agent
AddedUpdateinvestigating#7
Before: not present
After: Due to spikes in demand, Devins are slow to start. Some Devins are being started in a degraded state. We are currently investigating the issue.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateinvestigating#9
Before: not present
After: We are continuing to investigate this issue. We are seeing continued delays when starting Devin sessions.
AddedUpdateidentified#10
Before: not present
After: We have identified a root cause and have applied a mitigation. There is a large backlog of session requests so slowness is still expected. We are working on accelerating draining the queue.
AddedUpdatemonitoring#11
Before: not present
After: A patch to accelerate draining of the queue has been applied. At this moment, we expect the system to be fully operational, but will continue to monitor.
AddedUpdateresolved#12
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run (00:41 UTC) commits it.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

History of this incident

Thursday, February 5

1 incident change

All Devin (Cognition) changesDevin (Cognition) profileMarkdownJSON