# Devin (Cognition): Starting Devin sessions degraded

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-02-05 16:28 UTC · Resolved: 2026-02-05 17:53 UTC · Duration: 1.4 h
- Updates: 6 · Affected components: Agent, Cloud Agent
- [Vendor status page: https://stspg.io/jqwjrbdy8gl5](https://stspg.io/jqwjrbdy8gl5)
- [Company: Devin (Cognition)](https://rewindex.com/company/devin.md)

## Timeline of updates

- **investigating** 2026-02-05 16:28 UTC: Due to spikes in demand, Devins are slow to start. Some Devins are being started in a degraded state. We are currently investigating the issue.
- **investigating** 2026-02-05 16:48 UTC: We are continuing to investigate this issue.
- **investigating** 2026-02-05 17:10 UTC: We are continuing to investigate this issue. We are seeing continued delays when starting Devin sessions.
- **identified** 2026-02-05 17:22 UTC: We have identified a root cause and have applied a mitigation. There is a large backlog of session requests so slowness is still expected. We are working on accelerating draining the queue.
- **monitoring** 2026-02-05 17:27 UTC: A patch to accelerate draining of the queue has been applied. At this moment, we expect the system to be fully operational, but will continue to monitor.
- **resolved** 2026-02-05 17:53 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-02-05 16:28 UTC: [Major incident: Starting Devin sessions degraded](https://rewindex.com/change/i073b106a1a6c96.md)


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Canonical: https://rewindex.com/company/devin/incidents/v8h2q5nnvjcc · Markdown: https://rewindex.com/company/devin/incidents/v8h2q5nnvjcc.md · JSON: https://rewindex.com/api/v1/companies/devin/incidents/v8h2q5nnvjcc · Generated 2026-10-20T00:03:16.110Z