Companies/Devin (Cognition)/Incidents

Devin (Cognition): Devin Cloud is unavailable

Affected components: Cloud Web ClientCloud Agent

Timeline of updates

1. investigating2026-08-13 13:38 UTC

   We are currently investigating this issue.

2. investigating2026-08-13 15:07 UTC

   We are still investigating the issue

3. investigating2026-08-13 15:53 UTC

   Our engineering team has identified elevated database connection activity as the source of the issue and has applied several mitigations; the application is partially operational, though some users may still experience slower response times. We are seeing steady recovery and are working closely with our infrastructure provider to fully restore normal performance. We will share additional updates as the situation progresses.

4. identified2026-08-13 16:08 UTC

   Some users may still experience slower response times. We are steadily recovering and are still working to fully restore normal performance

5. resolved2026-08-13 16:18 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Aug 13Critical incident: Devin Cloud is unavailable

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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