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ChangesDevin (Cognition)Devin Cloud is unavailable

Devin (Cognition): Critical incident: Devin Cloud is unavailable

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Devin (Cognition) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Devin Cloud is unavailable
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-13 13:38 UTC
AddedResolved time#5
Before: not present
After: 2026-08-13 16:18 UTC
AddedAffected components#6
Before: not present
After: Cloud Agent, Cloud Web Client
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateinvestigating#8
Before: not present
After: We are still investigating the issue
AddedUpdateinvestigating#9
Before: not present
After: Our engineering team has identified elevated database connection activity as the source of the issue and has applied several mitigations; the application is partially operational, though some users may still experience slower response times. We are seeing steady recovery and are working closely with our infrastructure provider to fully restore normal performance. We will share additional updates as the situation progresses.
AddedUpdateidentified#10
Before: not present
After: Some users may still experience slower response times. We are steadily recovering and are still working to fully restore normal performance
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, August 13

1 incident change

All Devin (Cognition) changesDevin (Cognition) profileMarkdownJSON