Companies/Devin (Cognition)/Incidents

Devin (Cognition): Devin's machines are failing to start or resume

Affected components: AgentCloud Agent

Timeline of updates

1. identified2026-05-29 05:27 UTC

   The issue has been identified as an outage in an upstream provider and a fix is being implemented. Dedicated deployment enterprise sessions are not affected.

2. identified2026-05-29 07:53 UTC

   VM issues have been resolved. However, suspending and resuming of sessions may not work correctly at this time.

3. identified2026-05-29 08:01 UTC

   We are continuing to work on a fix for this issue.

4. monitoring2026-05-29 09:26 UTC

   New sessions will work properly. Sessions that started between 10 PM PT and 2:10 AM PT are affected and will still fail to save properly when suspending.

5. resolved2026-05-29 09:49 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• May 29Critical incident: Devin's machines are failing to start or resume

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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