# Devin (Cognition): Devin's machines are failing to start or resume

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-05-29 05:27 UTC · Resolved: 2026-05-29 09:49 UTC · Duration: 4.4 h
- Updates: 5 · Affected components: Agent, Cloud Agent
- [Vendor status page: https://stspg.io/7bwdbm5h8yxs](https://stspg.io/7bwdbm5h8yxs)
- [Company: Devin (Cognition)](https://rewindex.com/company/devin.md)

## Timeline of updates

- **identified** 2026-05-29 05:27 UTC: The issue has been identified as an outage in an upstream provider and a fix is being implemented. Dedicated deployment enterprise sessions are not affected.
- **identified** 2026-05-29 07:53 UTC: VM issues have been resolved. However, suspending and resuming of sessions may not work correctly at this time.
- **identified** 2026-05-29 08:01 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-05-29 09:26 UTC: New sessions will work properly. Sessions that started between 10 PM PT and 2:10 AM PT are affected and will still fail to save properly when suspending.
- **resolved** 2026-05-29 09:49 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-05-29 05:27 UTC: [Critical incident: Devin's machines are failing to start or resume](https://rewindex.com/change/i03141cdc32c144.md)


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Canonical: https://rewindex.com/company/devin/incidents/6ggv1rk121rp · Markdown: https://rewindex.com/company/devin/incidents/6ggv1rk121rp.md · JSON: https://rewindex.com/api/v1/companies/devin/incidents/6ggv1rk121rp · Generated 2026-10-19T23:15:58.028Z