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ChangesDevin (Cognition)Devin's machines are failing to start or resume

Devin (Cognition): Critical incident: Devin's machines are failing to start or resume

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Devin (Cognition) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Devin's machines are failing to start or resume
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-29 05:27 UTC
AddedResolved time#5
Before: not present
After: 2026-05-29 09:49 UTC
AddedAffected components#6
Before: not present
After: Agent, Cloud Agent
AddedUpdateidentified#7
Before: not present
After: The issue has been identified as an outage in an upstream provider and a fix is being implemented. Dedicated deployment enterprise sessions are not affected.
AddedUpdateidentified#8
Before: not present
After: VM issues have been resolved. However, suspending and resuming of sessions may not work correctly at this time.
AddedUpdateidentified#9
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdatemonitoring#10
Before: not present
After: New sessions will work properly. Sessions that started between 10 PM PT and 2:10 AM PT are affected and will still fail to save properly when suspending.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Friday, May 29

1 incident change

All Devin (Cognition) changesDevin (Cognition) profileMarkdownJSON