Companies/Descope/Incidents

Descope: Issue with EU region management keys and EU projects' visibility to Descope console

Affected components: APIConsole

Timeline of updates

1. investigating2025-05-21 15:03 UTC

   We are investigating reports of missing EU projects in the Descope console and management keys not working correctly for EU projects..

2. resolved2025-05-21 15:32 UTC

   This incident has been resolved. The root cause was an expired configuration between the US Descope cluster and the EU region. Only management key functionality on EU projects was impacted. EU project authentication services were not affected..

Impact, status and times are the vendor’s own, as last archived. View on descopestatus.com (opens in new tab).

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