# Descope: Issue with EU region management keys and EU projects' visibility to Descope console

- Impact (vendor’s label): unknown
- Status: resolved
- Started: 2025-05-21 15:03 UTC · Resolved: 2025-05-21 15:32 UTC · Duration: 29 min
- Updates: 2 · Affected components: API, Console
- [Vendor status page: https://descopestatus.com/incident/cmay3z85m007a1aa4rtdzgjmu](https://descopestatus.com/incident/cmay3z85m007a1aa4rtdzgjmu)
- [Company: Descope](https://rewindex.com/company/descope.md)

## Timeline of updates

- **investigating** 2025-05-21 15:03 UTC: We are investigating reports of missing EU projects in the Descope console and management keys not working correctly for EU projects..
- **resolved** 2025-05-21 15:32 UTC: This incident has been resolved. The root cause was an expired configuration between the US Descope cluster and the EU region. Only management key functionality on EU projects was impacted. EU project authentication services were not affected..


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Canonical: https://rewindex.com/company/descope/incidents/cmay3z85m007a1aa4rtdzgjmu · Markdown: https://rewindex.com/company/descope/incidents/cmay3z85m007a1aa4rtdzgjmu.md · JSON: https://rewindex.com/api/v1/companies/descope/incidents/cmay3z85m007a1aa4rtdzgjmu · Generated 2026-10-20T00:19:09.216Z