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CompaniesCustomer.ioIncidents

Customer.io: UI inaccessible

MajorStatus: resolvedStarted Resolved (0 min)5 updatesstatus.customerio.com (opens in new tab)

Affected components: Management Interface

Timeline of updates

  1. investigating

    Our team is aware of an issue affecting access to the Customer.io UI and we are working to identify the cause.

  2. monitoring

    A fix has been deployed for the issue affecting access to the UI. We are monitoring performance and customer feedback.

  3. identified

    Our team has identified additional UI-related issues affecting some customers. We are working on a fix now.

  4. monitoring

    We have rolled out a fix for the remaining UI-related issues and are watching system behavior closely.

  5. resolved

    The issues affecting the UI have been resolved, and the system is functioning normally.

Changes Rewindex caught on this incident

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.customerio.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Customer.io, started 2026-06-02 22:57 UTC, resolved after 0 min, 5 update(s).

Title
UI inaccessible
Vendor
Customer.io
Date
URL
https://rewindex.com/company/customer-io/incidents/n87c9czf97yy

Customer.io profileRecent Customer.io incidentsAll outages on June 2, 2026Customer.io in June 2026MarkdownJSON