# Customer.io: UI inaccessible

> Customer.io status incident “UI inaccessible” on 2026-06-02: impact major (vendor’s label), 0 min, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/customer-io/incidents/n87c9czf97yy
Last updated: 2026-06-02T22:57:35Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-02 22:57 UTC · Resolved: 2026-06-02 22:57 UTC · Duration: 0 min
- Updates: 5 · Affected components: Management Interface
- [Vendor status page: https://status.customerio.com/incidents/n87c9czf97yy](https://status.customerio.com/incidents/n87c9czf97yy)
- [Company: Customer.io](https://rewindex.com/company/customer-io.md)

## Timeline of updates

- **investigating** 2026-06-02 21:18 UTC: Our team is aware of an issue affecting access to the Customer.io UI and we are working to identify the cause.
- **monitoring** 2026-06-02 21:33 UTC: A fix has been deployed for the issue affecting access to the UI. We are monitoring performance and customer feedback.
- **identified** 2026-06-02 22:25 UTC: Our team has identified additional UI-related issues affecting some customers. We are working on a fix now.
- **monitoring** 2026-06-02 22:43 UTC: We have rolled out a fix for the remaining UI-related issues and are watching system behavior closely.
- **resolved** 2026-06-02 22:57 UTC: The issues affecting the UI have been resolved, and the system is functioning normally.

## Rewindex changes for this incident

- 2026-06-02 22:57 UTC: [Major incident: UI inaccessible](https://rewindex.com/change/ie47955ba571b88.md)

## Cite this

Status incident (vendor impact label: major) posted by Customer.io, started 2026-06-02 22:57 UTC, resolved after 0 min, 5 update(s).

- Canonical URL: https://rewindex.com/company/customer-io/incidents/n87c9czf97yy
- Citation: Customer.io, “UI inaccessible” (2026-06-02 22:57 UTC). Archived by Rewindex: https://rewindex.com/company/customer-io/incidents/n87c9czf97yy (CC BY 4.0).
- Markdown link: `[Customer.io: UI inaccessible (2026-06-02)](https://rewindex.com/company/customer-io/incidents/n87c9czf97yy)`


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Canonical: https://rewindex.com/company/customer-io/incidents/n87c9czf97yy · Markdown: https://rewindex.com/company/customer-io/incidents/n87c9czf97yy.md · JSON: https://rewindex.com/api/v1/companies/customer-io/incidents/n87c9czf97yy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:05:59.452Z