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CompaniesCrusoeIncidents

Crusoe: Control Plane Service Outage

MajorStatus: resolvedStarted Resolved (1.7 h)6 updatesstspg.io (opens in new tab)
Part of an outage event

Google Cloud outage, Jun 12, 2025 · 101 vendors, 107 incidents

Crusoe’s incident started in the same window without naming Google Cloud (timing only, not evidence of a link). (timing only, posted +2 h vs the first vendor naming Google Cloud)

Swipe sideways to see the whole diagram.

blamed Firebaseblamed Anthropicblamed Cloudflaresame windowGoogle Cloudown incident not archivedWithin an hour29 vendors, 28 blamed GoogleCloudPinecone, Northflank, imgix +261 to 4 hours later12 vendors, 11 blamed GoogleCloudSmartsheet, Daily, Confluent +9Later1 vendor, 1 blamed GoogleCloudZillizFirebaseown incident not archivedCodeium, Windsurf+13 minAnthropicposted +28 min, did not nameGoogle CloudGitHub, GitHub Copilot+24 minCloudflareown incident not archivedDoppler, Jupyter (Anaconda),Socket +4+35 min to +3 h 41 minCrusoe (this incident)posted +2 h
blamed Firebaseblamed Anthropicblamed Cloudflaresame windowGoogle Cloudown incident not archivedWithin an hour29 vendors, 28 blamed GoogleCloudPinecone, Northflank, imgix +261 to 4 hours later12 vendors, 11 blamed GoogleCloudSmartsheet, Daily, Confluent +9Later1 vendor, 1 blamed GoogleCloudZillizFirebaseown incident not archivedCodeium, Windsurf+13 minAnthropicposted +28 min, did not nameGoogle CloudGitHub, GitHub Copilot+24 minCloudflareown incident not archivedDoppler, Jupyter (Anaconda),Socket +4+35 min to +3 h 41 minCrusoe (this incident)posted +2 h
Crusoe is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Google Cloud<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>29 vendors, 28 blamed Google Cloud<br/>Pinecone, Northflank, imgix +26"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>12 vendors, 11 blamed Google Cloud<br/>Smartsheet, Daily, Confluent +9"]:::blames
  root --> h4
  later["Later<br/>1 vendor, 1 blamed Google Cloud<br/>Zilliz"]:::blames
  root --> later
  p0["Firebase<br/>own incident not archived"]:::inferred
  root -.-> p0
  k0["Codeium, Windsurf<br/>+13 min"]:::hop2
  p0 -->|"blamed Firebase"| k0
  p1["Anthropic<br/>posted +28 min, did not name Google Cloud"]:::timing
  root -.-> p1
  k1["GitHub, GitHub Copilot<br/>+24 min"]:::hop2
  p1 -->|"blamed Anthropic"| k1
  p2["Cloudflare<br/>own incident not archived"]:::inferred
  root -.-> p2
  k2["Doppler, Jupyter (Anaconda), Socket +4<br/>+35 min to +3 h 41 min"]:::hop2
  p2 -->|"blamed Cloudflare"| k2
  me["Crusoe (this incident)<br/>posted +2 h"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Affected components: GPU Virtual Machines - us-northcentral1us-northcentral1GPU Virtual Machines - us-southcentral1us-southcentral1GPU Virtual Machines - us-east1us-east1UIAPIeu-iceland1GPU Virtual Machines - eu-iceland1

Timeline of updates

  1. investigating

    We are currently experiencing an outage with our 3rd party service provider, which is intermittently impacting the ability to provision and manage Virtual Machines (VMs) across all of our regions.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are expanding the scope of this incident to include the Crusoe console being inaccessible. This means that users are currently unable to log in, view, or manage resources through the Crusoe console interface. We are investigating this alongside the existing issues.

  5. monitoring

    We're starting to see signs of recovery across affected services, and our team is monitoring the situation very closely.

  6. resolved

    All Crusoe Cloud services have been restored and are fully operational. We will continue to monitor our platform. If you notice any issues please reach out to support@crusoecloud.com

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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