Crusoe’s incident started in the same window without naming Google Cloud (timing only, not evidence of a link). (timing only, posted +2 h vs the first vendor naming Google Cloud)
Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.
What changed
Struck in red is what Crusoe removed; blue is what they added. Muted text is unchanged context.
After: We are currently experiencing an outage with our 3rd party service provider, which is intermittently impacting the ability to provision and manage Virtual Machines (VMs) across all of our regions.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateinvestigating#9
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateinvestigating#10
Before: not present
After: We are expanding the scope of this incident to include the Crusoe console being inaccessible. This means that users are currently unable to log in, view, or manage resources through the Crusoe console interface. We are investigating this alongside the existing issues.
AddedUpdatemonitoring#11
Before: not present
After: We're starting to see signs of recovery across affected services, and our team is monitoring the situation very closely.
AddedUpdateresolved#12
Before: not present
After: All Crusoe Cloud services have been restored and are fully operational. We will continue to monitor our platform. If you notice any issues please reach out to support@crusoecloud.com