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Crusoe: VMs throwing Device Not Ready errors in eu-iceland1-a

MajorStatus: resolvedStarted Resolved (15 h)2 updatesstspg.io (opens in new tab)

Affected components: Shared DisksStorage - Shared Disks

Timeline of updates

  1. investigating

    We are currently experiencing a network instability issue in eu-iceland1-a region, causing a subset of virtual machines to lose access to their boot disk. This is resulting in multiple VMs (Virtual Machines) throwing DNR (Device Not Ready) errors. We will provide another update as soon as we have further developments. Thank you for your patience as we work to restore full service as quickly as possible.

  2. resolved

    A fix has been applied and the issue regarding "Device Not Ready" (DNR) errors in the eu-iceland1-a region is now resolved. All impacted services and Virtual Machines have returned to normal operations.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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