Struck in red is what Crusoe removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
AddedTitle#1
Before: not present
After: VMs throwing Device Not Ready errors in eu-iceland1-a
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-12-16 18:19 UTC
AddedResolved time#5
Before: not present
After: 2025-12-17 09:12 UTC
AddedAffected components#6
Before: not present
After: Shared Disks, Storage - Shared Disks
AddedUpdateinvestigating#7
Before: not present
After: We are currently experiencing a network instability issue in eu-iceland1-a region, causing a subset of virtual machines to lose access to their boot disk. This is resulting in multiple VMs (Virtual Machines) throwing DNR (Device Not Ready) errors.
We will provide another update as soon as we have further developments. Thank you for your patience as we work to restore full service as quickly as possible.
AddedUpdateresolved#8
Before: not present
After: A fix has been applied and the issue regarding "Device Not Ready" (DNR) errors in the eu-iceland1-a region is now resolved. All impacted services and Virtual Machines have returned to normal operations.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.