# Crusoe: Major incident: VMs throwing Device Not Ready errors in eu-iceland1-a

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-12-16 18:19 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/z64znvpb0rqj](https://stspg.io/z64znvpb0rqj)
- [Company: Crusoe](https://rewindex.com/company/crusoe.md)
- Versions: before (none: first archived) → after incident\_version:709/hr7lnptrhhkr@bae181ed7342
- Change 1 of 1 for this incident

Incident page (full timeline): [VMs throwing Device Not Ready errors in eu-iceland1-a](https://rewindex.com/company/crusoe/incidents/hr7lnptrhhkr.md)
## What changed

**1. Added: Title**

```diff
+ VMs throwing Device Not Ready errors in eu-iceland1-a
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-12-16 18:19 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-12-17 09:12 UTC
```

**6. Added: Affected components**

```diff
+ Shared Disks, Storage - Shared Disks
```

**7. Added: Update** (investigating) · 2025-12-16 18:19 UTC

```diff
+ We are currently experiencing a network instability issue in eu-iceland1-a region, causing a subset of virtual machines to lose access to their boot disk. This is resulting in multiple VMs (Virtual Machines) throwing DNR (Device Not Ready) errors. We will provide another update as soon as we have further developments. Thank you for your patience as we work to restore full service as quickly as possible.
```

**8. Added: Update** (resolved) · 2025-12-17 09:12 UTC

```diff
+ A fix has been applied and the issue regarding "Device Not Ready" (DNR) errors in the eu-iceland1-a region is now resolved. All impacted services and Virtual Machines have returned to normal operations.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-12-16 18:19 UTC | Major incident: VMs throwing Device Not Ready errors in eu-iceland1-a (this change) | major |

All Crusoe changes: [timeline](https://rewindex.com/company/crusoe/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ibff5adc674e7d2 · Markdown: https://rewindex.com/change/ibff5adc674e7d2.md · JSON: https://rewindex.com/api/v1/changes/ibff5adc674e7d2 · Generated 2026-10-20T00:48:35.363Z