# Crusoe: VMs throwing Device Not Ready errors in eu-iceland1-a

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-16 18:19 UTC · Resolved: 2025-12-17 09:12 UTC · Duration: 15 h
- Updates: 2 · Affected components: Shared Disks, Storage - Shared Disks
- [Vendor status page: https://stspg.io/z64znvpb0rqj](https://stspg.io/z64znvpb0rqj)
- [Company: Crusoe](https://rewindex.com/company/crusoe.md)

## Timeline of updates

- **investigating** 2025-12-16 18:19 UTC: We are currently experiencing a network instability issue in eu-iceland1-a region, causing a subset of virtual machines to lose access to their boot disk. This is resulting in multiple VMs (Virtual Machines) throwing DNR (Device Not Ready) errors. We will provide another update as soon as we have further developments. Thank you for your patience as we work to restore full service as quickly as possible.
- **resolved** 2025-12-17 09:12 UTC: A fix has been applied and the issue regarding "Device Not Ready" (DNR) errors in the eu-iceland1-a region is now resolved. All impacted services and Virtual Machines have returned to normal operations.

## Rewindex changes for this incident

- 2025-12-16 18:19 UTC: [Major incident: VMs throwing Device Not Ready errors in eu-iceland1-a](https://rewindex.com/change/ibff5adc674e7d2.md)


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Canonical: https://rewindex.com/company/crusoe/incidents/hr7lnptrhhkr · Markdown: https://rewindex.com/company/crusoe/incidents/hr7lnptrhhkr.md · JSON: https://rewindex.com/api/v1/companies/crusoe/incidents/hr7lnptrhhkr · Generated 2026-10-19T23:14:40.649Z