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Confluent change history

28Major incident
When (UTC)ChangeKind
Major incident: Possible outage in AWS us-east-1
Confluent reported a major Confluent Cloud outage in AWS us-east-1; Kafka clusters could experience elevated latency, request timeouts, or increased error rates. It started at 2026-10-09 23:27 UTC and was resolved at 2026-10-10 00:23 UTC, lasting 56 min. All affected services recovered; no customer action was required, and the root cause remained under investigation with the provider.
Major incident
Major incident: Experiencing high error rate in AZURE in West Europe region
Confluent Cloud experienced elevated error rates and degraded performance in Azure West Europe, with major impact. The incident started at 2026-10-09 23:03 UTC and was resolved at 2026-10-10 09:36 UTC, lasting 10 h 33 min; Azure identified the issue, and a fix was implemented.
Major incident
Major incident: Experiencing high error rate in AZURE in Germany West Central region
Confluent Cloud users in Azure’s Germany West Central region could face elevated error rates in a major-impact incident starting 2026-10-08 11:00 UTC and lasting 55 min. A fix was implemented by 2026-10-08 11:38 UTC, and the incident was resolved at 2026-10-08 11:56 UTC.
Major incident
Major incident: Missing Metrics on Confluent Cloud
Confluent reported a major degradation: Cloud Metrics were delayed from 00:33 to 02:15 UTC on Sep 27, potentially leaving recent-metrics queries incomplete or empty. Marked resolved, its timestamps conflict: start 2026-09-27 17:17 UTC, resolution 2026-09-27 02:00 UTC, and update-stated resolution 02:15 UTC; computed duration is unknown.
Major incident
Major incident: Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2
Confluent reported a major incident degrading Cloud Console in all regions and multiple services in AWS us-west-2, including degraded Flink jobs and failed new job submissions. It started at 2026-09-23 11:47 UTC and was resolved at 2026-09-23 23:17 UTC, lasting 11 h 29 min. All affected services recovered; no customer action was required.
Major incident
Major incident: Elevated error rates in Azure Germany West Central region
A major Confluent Cloud incident caused elevated errors and intermittent connectivity for some clusters in Azure Germany West Central, associated with an Azure disruption. Issues began approximately 13:00 UTC on 22 Sep 2026; recorded start: 2026-09-22 15:09 UTC. Mitigation: 18:00 UTC; resolved: 2026-09-22 19:58 UTC; tracked duration: 4 h 49 min.
Major incident
Major incident: Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2
Confluent recorded a major incident starting 2026-09-21 16:15 UTC: Kafka, Connect, and Flink requests failed or slowed in AWS us-west-2, while Cloud Console degradation affected cluster visibility across regions. Resolved at 2026-09-22 01:31 UTC after 9 h 16 min; all affected services recovered, and no customer action was required.
Major incident
Major incident: Multiple Confluent Cloud services are in a degraded state - All regions
Multiple Confluent Cloud services degraded across all regions, with major impact; the vendor reported onset at 21:25 UTC on September 15th 2026. The recorded incident ran from 2026-09-15 23:59 UTC to resolution at 2026-09-16 01:21 UTC (1 h 22 min); mitigation was deployed and services were recovering by 00:20 UTC on September 16th, 2026.
Major incident
Major incident: Connectivity degradation - AWS us-east-1
Confluent Cloud reported a major connectivity disruption affecting Kafka clusters in AWS us-east-1, starting 2026-09-08 20:01 UTC and resolved 2026-09-09 13:01 UTC (reported duration: 16 h 59 min). A fix was implemented at 09-08 20:30 UTC; connectivity was reported fully operational at resolution.
Major incident
Major incident: Elevated error rates and latencies in Azure Southeast Asia region
Confluent reported a major Confluent Cloud degradation in Azure Southeast Asia, with elevated errors, latency and intermittent connectivity affecting produce/consume availability. Recorded from 2026-08-25 04:17 UTC to 2026-08-25 07:29 UTC (3 h 11 min), it reportedly began around 03:13 UTC and was associated with a Microsoft Azure disruption; services returned to normal.
Major incident
Major incident: Elevated error rates and latency in GCP us-west1
Confluent Cloud reported a major incident affecting Kafka clusters in GCP us-west1, with elevated latency, request timeouts, and increased error rates. It started at 2026-08-20 17:10 UTC and was resolved at 2026-08-20 20:18 UTC, lasting 3 h 7 min. Confluent said the GCP issues were mitigated and monitoring showed no remaining impact.
Major incident
Major incident: Increased error rates in Metrics API
Confluent reported a major Confluent Cloud Metrics API incident starting 2026-06-25 15:59 UTC, resolved at 2026-06-25 17:53 UTC after 1 h 54 min. The vendor reported increased error rates from 2026-06-25 15:15 UTC to 2026-06-25 15:55 UTC and said the incident was mitigated and systems recovered.
Major incident
Major incident: Confluent Cloud — Degraded inter-region connectivity — AWS us-west-2
Confluent Cloud reported major intermittent inter-region connectivity degradation affecting AWS us-west-2, causing delays or errors with Cluster Linking, Flink processing, and UI log access. Recorded start: 2026-06-12 07:42 UTC; the vendor later stated approximately 04:00 UTC. A mitigation was deployed; resolution was recorded at 2026-06-12 11:55 UTC, with a computed duration of 4 h 12 min.
Major incident
Major incident: Elevated error rates and latencies in Azure westus2 region
Confluent Cloud had a major outage with elevated errors and latencies in Azure westus2, linked to Azure network connectivity degradation. The incident ran from 2026-05-29 06:47 UTC to 2026-05-29 21:47 UTC (15 h 0 min), though Confluent reported symptoms beginning around 05:10 UTC. Azure’s degradation was mitigated and Confluent Cloud returned to normal.
Major incident
Major incident: Connection failures in a set of PNI Gateways for Kafka Clusters in AWS us-east-1 and us-west-2
Confluent Cloud reported major connection failures in a set of PNI Gateways for Kafka Clusters in AWS us-east-1 and us-west-2, starting 20:26 UTC May 21, 2026. Confluent stated full mitigation by 23:56 UTC May 21, 2026, with service operating normally. The resolved incident record’s computed duration was 1 min.
Major incident
Major incident: Elevated error rates and latency on produce and consume operations on AWS us-east-1 AZ4
Confluent Cloud reported a major incident affecting produce/consume operations in AWS us-east-1 AZ4, with elevated errors, latency and lingering connectivity issues. It started 2026-05-08 01:14 UTC and resolved 2026-06-04 16:47 UTC, lasting 27 days 15 h. Confluent attributed the initial impact to EC2 power loss during a thermal event and confirmed full operation at resolution.
Major incident
Major incident: Experiencing delays in Tableflow external catalog syncs in AWS
Confluent Cloud experienced delays in Tableflow external catalog syncs in AWS, rated major impact, starting 2026-04-21 09:34 UTC. Confluent reported applying a fix and monitoring; the incident was resolved at 2026-04-21 09:49 UTC, with a computed duration of 14 min.
Major incident
Major incident: Elevated error rates in AWS me-south-1 and me-central-1 regions
Confluent Cloud’s major incident in AWS me-south-1 and me-central-1 started 2026-04-01 19:52 UTC and resolved 2026-07-16 03:21 UTC, lasting 105 days 7 h. New workload provisioning was disabled in both regions; me-south-1 became completely unavailable, preventing cluster access. Confluent communicated migration steps and advised relocating me-central-1 workloads to another region.
Major incident
Major incident: Metrics API was experiencing failures from 03:23 UTC to 03:58 UTC
Confluent reported a major Confluent Cloud Metrics API outage, with unavailability from 2026-03-05 03:23 UTC to 2026-03-05 03:58 UTC. The incident record ran from 2026-03-05 04:40 UTC to resolution at 2026-03-05 07:22 UTC (2 h 42 min). Confluent reported mitigation and confirmed normal operation at resolution.
Major incident
Major incident: Elevated error rates in AWS me-south-1 and me-central-1 regions
Confluent Cloud’s major incident affected AWS me-south-1 and me-central-1, including a complete outage in me-central-1 caused by AWS regional infrastructure failure. Errors began approximately 05:00 AM UTC on March 2; the recorded start was 2026-03-02 07:19 UTC. me-south-1 was mitigated, and the incident resolved 2026-03-20 00:55 UTC after 17 days 17 h.
Major incident
Major incident: Elevated Error Rates in AWS me-central-1 region
Confluent Cloud experienced elevated errors in AWS me-central-1 due to disruption in AWS availability zone mec1-az2, with major impact. Errors began approximately 12:51 PM UTC; the incident was recorded from 2026-03-01 18:08 UTC to 2026-03-01 22:05 UTC (3 h 57 min). Confluent applied mitigation and reported all regional services healthy.
Major incident
Major incident: All new dedicated kafka cluster provisioning and expansion in Azure westus3, southcentralus, and eastus2 are failing
Confluent reported a major Confluent Cloud outage affecting all new dedicated Kafka cluster provisioning and expansion in Azure westus3, southcentralus, and eastus2. It lasted 6 h 1 min, from 2026-02-26 19:56 UTC to 2026-02-27 01:57 UTC; the issue was identified, a fix was being implemented, and the incident was subsequently resolved.
Major incident
Major incident: Network provisioning service in Azure East US region is degraded
Confluent Cloud experienced a major network provisioning degradation in Azure East US: provisioning new networks could fail. It started at 2026-02-26 13:59 UTC and was resolved at 2026-02-26 22:24 UTC, lasting 8 h 24 min. Confluent reported implementing a fix at 02-26 22:23 UTC but did not state a cause.
Major incident
Major incident: Some Confluent Cloud customers accessing services in GCP us-south1 region might experience elevated errors rates
Confluent reported a major incident involving elevated error rates for some Confluent Cloud customers in GCP us-south1, with single zone clusters in us-south1 Zone-a impacted. It started 2026-02-25 05:01 UTC and was resolved 2026-02-27 18:16 UTC, lasting 2 days 13 h. GCP identified the issue; a fix was implemented and monitored.
Major incident
Major incident: All new cluster creations in Azure westus3, southcentralus, and eastus2 are failing
Confluent reported a major outage preventing all new Confluent Cloud cluster creations in Azure westus3, southcentralus, and eastus2, with customer impact starting February 11, 2026 at 09:50 UTC. The recorded incident lasted 4 h 30 min and was resolved at 2026-02-12 02:45 UTC; Confluent identified the issue with Azure support and confirmed cluster creation was fixed.
Major incident
Major incident: Confluent Cloud Service Outage
Confluent reported a major Confluent Cloud outage starting 2026-02-03 21:33 UTC, resolved 2026-02-04 00:48 UTC (3 h 14 min). A networking configuration change in us-west-2 caused intermittent client connectivity and disruptions affecting Kafka, Flink, Metrics API, Logging, Provisioning, and Authentication; Confluent reverted the change and reported normal operations.
Major incident
Major incident: Multiple customers are reporting networking instability in the Azure West Europe region
Confluent Cloud experienced major networking instability affecting multiple customers in Azure West Europe from 2026-01-08 12:30 UTC to 2026-01-08 16:25 UTC, lasting 3 h 55 min. Confluent reported implementing a fix at 13:09 UTC and subsequently confirmed resolution.
Major incident
Major incident: Flink job submission and job scale operations are affected in GCP asia-northeast1, europe-west8, europe-north1, southamerica-east1
Confluent reported a major outage affecting Flink job submission and scaling in GCP asia-northeast1, europe-west8, europe-north1, and southamerica-east1, leaving jobs Pending or Stopping. Symptoms began 2025-12-02 19:53 UTC; the recorded incident started 2025-12-02 21:37 UTC and lasted 4 h 26 min. Fixes restored all affected regions; resolution was recorded at 2025-12-03 02:04 UTC.
Major incident