Changes / Confluent / Some Confluent Cloud customers accessing services in GCP us-south1 region might experience elevated errors rates

Confluent: Major incident: Some Confluent Cloud customers accessing services in GCP us-south1 region might experience elevated errors rates

Summary

Confluent reported a major incident involving elevated error rates for some Confluent Cloud customers in GCP us-south1, with single zone clusters in us-south1 Zone-a impacted. It started 2026-02-25 05:01 UTC and was resolved 2026-02-27 18:16 UTC, lasting 2 days 13 h. GCP identified the issue; a fix was implemented and monitored.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 47%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Some Confluent Cloud customers accessing services in GCP us-south1 region might experience elevated errors rates
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-02-25 05:01 UTC
AddedResolved time#5
Before: not present
After: 2026-02-27 18:16 UTC
AddedAffected components#6
Before: not present
After: Confluent Cloud
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating the issue
AddedUpdateidentified#8
Before: not present
After: GCP has identified the issue and is actively working on applying mitigation.
AddedUpdateidentified#9
Before: not present
After: At this time, single zone clusters in us-south1 Zone-a are impacted.
AddedUpdatemonitoring#10
Before: not present
After: A fix has been implemented and we are monitoring the results
AddedUpdatemonitoring#11
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#12
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Some Confluent Cloud customers accessing services in GCP us-south1 region might experience elevated errors rates (this change)
Confluent reported a major incident involving elevated error rates for some Confluent Cloud customers in GCP us-south1, with single zone clusters in us-south1 Zone-a impacted. It started 2026-02-25 05:01 UTC and was resolved 2026-02-27 18:16 UTC, lasting 2 days 13 h. GCP identified the issue; a fix was implemented and monitored.
Major incident

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