# Confluent: Major incident: Some Confluent Cloud customers accessing services in GCP us-south1 region might experience elevated errors rates

**Summary:** Confluent reported a major incident involving elevated error rates for some Confluent Cloud customers in GCP us-south1, with single zone clusters in us-south1 Zone-a impacted. It started 2026-02-25 05:01 UTC and was resolved 2026-02-27 18:16 UTC, lasting 2 days 13 h. GCP identified the issue; a fix was implemented and monitored. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-02-25 05:01 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/zchnlr4d6qvy](https://stspg.io/zchnlr4d6qvy)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/y51lnp6sdkhk@4083575620c3
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Some Confluent Cloud customers accessing services in GCP us-south1 region might experience elevated errors rates
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-02-25 05:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-02-27 18:16 UTC
```

**6. Added: Affected components**

```diff
+ Confluent Cloud
```

**7. Added: Update** (investigating) · 2026-02-25 05:01 UTC

```diff
+ We are currently investigating the issue
```

**8. Added: Update** (identified) · 2026-02-25 12:02 UTC

```diff
+ GCP has identified the issue and is actively working on applying mitigation.
```

**9. Added: Update** (identified) · 2026-02-26 01:11 UTC

```diff
+ At this time, single zone clusters in us-south1 Zone-a are impacted.
```

**10. Added: Update** (monitoring) · 2026-02-26 17:41 UTC

```diff
+ A fix has been implemented and we are monitoring the results
```

**11. Added: Update** (monitoring) · 2026-02-27 03:25 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**12. Added: Update** (resolved) · 2026-02-27 18:16 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-02-25 05:01 UTC | Major incident: Some Confluent Cloud customers accessing services in GCP us-south1 region might experience elevated errors rates (this change) | outage |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i942ea44e6d3ab6 · Markdown: https://rewindex.com/change/i942ea44e6d3ab6.md · JSON: https://rewindex.com/api/v1/changes/i942ea44e6d3ab6 · Generated 2026-10-18T02:55:05.255Z