Confluence change history: Smart Answers in Search and AI Definitions outage for Atlassian Intelligence customers

Confluence’s major outage affected Smart Answers in Search and AI Definitions for all Confluence Cloud Atlassian Intelligence customers; Rovo was unaffected. Tracked from 2025-05-06 01:11 UTC until resolution at 2025-05-06 05:55 UTC (4 h 44 min), it was fixed via rollout; the vendor reported actual impact from 2025/05/03 21:38 UTC to 2025/05/06 05:26 UTC.