# Confluence change history Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=&page=N`. Company profile: [Confluence](https://rewindex.com/company/confluence.md) ## Changes by kind | Kind | Changes | Notable | Latest (UTC) | | --- | --- | --- | --- | | Major incident | 25 | 25 | 2026-10-01 02:55 UTC | ## Timeline | When (UTC) | Kind | Change | Label | Summary | | --- | --- | --- | --- | --- | | 2026-10-01 02:55 UTC | Major incident | [Major incident: Job processing and scheduling is degraded affecting multiple Atlassian products](https://rewindex.com/change/ib93b0459920293.md) | degradation | Major job processing and scheduling degradation affected Confluence Automations and other Atlassian products across all commercial cloud regions, delaying or missing background tasks; interactive use was unaffected. The incident started at 2026-10-01 02:55 UTC and lasted 4 h 55 min. Atlassian implemented a fix and confirmed recovery, including missing SLA components and delayed notifications. | | 2026-08-27 04:22 UTC | Major incident | [Critical incident: Issues accessing multiple Atlassian products in some regions](https://rewindex.com/change/i12b1bb921fdc65.md) | outage | A critical outage made Confluence, Jira Cloud and Jira Service Management unavailable to affected users in Western Europe and Southeast APAC. The incident ran from 2026-08-27 04:22 UTC to 2026-08-27 05:16 UTC (53 min); Atlassian rolled out a fix and confirmed recovery. The postmortem attributed the disruption to a defective routing-layer code change in a proxy fleet. | | 2026-08-25 08:42 UTC | Major incident | [Major incident: Notifications are delayed](https://rewindex.com/change/iaef6d0ae5caa1b.md) | degradation | Confluence reported a major incident delaying email, mobile and slack notifications for Jira, JSM and Confluence, starting 2026-08-25 08:42 UTC and resolved at 2026-08-25 14:33 UTC, lasting 5 h 51 min. Teams applied corrective measures in one impacted region; the vendor confirmed normal service for all customers without specifying a cause. | | 2026-07-06 09:23 UTC | Major incident | [Critical incident: Reliability issues with Jira and Confluence](https://rewindex.com/change/idbeae148dfec91.md) | outage | Critical Jira and Confluence disruptions affected EU automation, user search and user picker. The incident ran from 2026-07-06 09:23 UTC to 2026-07-06 13:04 UTC (3 h 40 min), though the postmortem reports disruptions between 06:51 and 20:17 UTC. Identity-service database saturation was cited; fixes restored service, but outage-period data processing requests were not completed. | | 2026-05-27 06:03 UTC | Major incident | [Major incident: Users facing errors when attempting to view Calendars in Confluence](https://rewindex.com/change/if0c2dc24d5ab6f.md) | outage | Confluence reported a major View Content incident: users received errors viewing Calendars on Confluence Cloud pages, starting 2026-05-27 06:03 UTC and resolved at 2026-05-27 07:48 UTC (1 h 45 min). Its final update reported user impact between 00:50 UTC and 07:30 UTC on 27 May 2026; engineers identified and resolved the underlying issue. | | 2026-05-14 04:54 UTC | Major incident | [Critical incident: Users experiencing issues accessing multiple Atlassian products](https://rewindex.com/change/if60274dc76a300.md) | outage | A critical outage disrupted access for many Confluence and Jira Cloud customers, starting 2026-05-14 04:54 UTC and resolving 2026-05-14 06:48 UTC; the recorded duration was 1 h 53 min. Atlassian attributed the disruption to a race condition in its internal deployment orchestration platform during a core identity service rollback in the us-east region. | | 2026-04-14 12:25 UTC | Major incident | [Critical incident: Disrupted Rovo availability for Automation rules](https://rewindex.com/change/ibadc16aaac72aa.md) | outage | Confluence reported a critical disruption affecting automation rules that invoke Rovo agents; some customers’ automations did not complete as expected. The incident started at 2026-04-14 12:25 UTC and was resolved at 2026-04-14 16:11 UTC, lasting 3 h 46 min. Service returned to normal; no cause or specific fix was stated. | | 2026-04-08 05:41 UTC | Major incident | [Critical incident: Multiple products impacted by search failures](https://rewindex.com/change/ice8a638a3766fe.md) | outage | A critical incident caused search errors in Confluence and Jira, with additional products affected. It started at 2026-04-08 05:41 UTC and lasted 6 h 2 min, resolving at 2026-04-08 11:43 UTC; some customers experienced indexing delays during recovery. The postmortem reported a broader impact window and noted a configuration change increased resources reserved for a core system component. | | 2026-03-12 11:42 UTC | Major incident | [Major incident: Static macro rendering is failing in Confluence Cloud](https://rewindex.com/change/iec2c03dbe64403.md) | outage | Confluence Cloud reported a major outage affecting certain Marketplace macros, with users seeing “Error rendering macro 'static-macro': Page loading failed.” It started at 2026-03-12 11:42 UTC and was resolved at 2026-03-13 00:26 UTC, lasting 12 h 43 min. Confluence reported deploying a fix and confirmed normal service for affected customers. | | 2026-03-10 00:15 UTC | Major incident | [Major incident: Automation events delayed for some customers in the APAC region](https://rewindex.com/change/i563b83fc0b322a.md) | degradation | Confluence reported a major incident delaying automation events for some APAC customers, starting 2026-03-10 00:15 UTC and resolved at 2026-03-10 00:59 UTC (43 min). A hotfix restored automation performance while the backlog was processed; the vendor confirmed normal service for affected customers. | | 2026-02-19 15:44 UTC | Major incident | [Major incident: Disrupted availability of Confluence Cloud in several regions](https://rewindex.com/change/i6c11beb40e3fe7.md) | outage | Confluence Cloud reported a major partial service disruption affecting View Content for some customers in AP South, APSE, APSE2, East, and Central. The incident started at 2026-02-19 15:44 UTC and was resolved at 2026-02-19 17:47 UTC, with a reported duration of 2 h 2 min; service returned to normal for all affected customers. | | 2026-02-18 10:57 UTC | Major incident | [Major incident: Groups are not clickable from Groups Page in Atlassian Administration](https://rewindex.com/change/idc9df0ed7e2695.md) | outage | Org Admins could not click groups in Atlassian Administration, blocking adding/removing users and app access through groups. The vendor rated the incident major; it started at 2026-02-18 10:57 UTC and was resolved at 2026-02-18 11:30 UTC, lasting 32 min. A fix restored the Admin Hub group page. | | 2026-01-08 15:27 UTC | Major incident | [Major incident: Confluence site unreachable for some users](https://rewindex.com/change/i4ae339d666064f.md) | outage | A major Confluence Cloud outage affected some users in us-east-1, disrupting page viewing and editing; the incident started 2026-01-08 15:27 UTC and lasted 3 h 42 min. Atlassian attributed database overload to a configuration change and an unexpected traffic burst. Service was restored, with resolution recorded at 2026-01-08 19:09 UTC. | | 2025-12-27 02:48 UTC | Major incident | [Critical incident: Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products](https://rewindex.com/change/idf37e60449e923.md) | outage | A critical incident affected email delivery, mobile notifications and support ticket creation across Atlassian Cloud products from 2025-12-27 02:48 UTC to 2025-12-27 05:20 UTC (2 h 32 min). Core Jira and Confluence functionality remained available. Atlassian attributed the issue to expired monitoring TLS certificates disrupting its metrics pipeline and confirmed all affected services were restored. | | 2025-12-11 01:08 UTC | Major incident | [Critical incident: Errors installing Connect on Forge Apps in Confluence](https://rewindex.com/change/i014cab661b94f9.md) | outage | Confluence reported a critical incident blocking Connect on Forge app installations and potentially cloud migrations including Confluence Apps; currently installed apps were not expected to be affected. It started at 2025-12-11 01:08 UTC and resolved at 2025-12-11 04:37 UTC, lasting 3 h 28 min. A problematic change was rolled back, and app installation behavior was verified as working. | | 2025-11-18 13:32 UTC | Major incident | [Critical incident: Elevated Errors in Confluence Whiteboards and Databases Due to Cloudflare Outage](https://rewindex.com/change/ib0eefac3d651d5.md) | outage | Confluence reported a critical outage causing elevated server errors in Whiteboards and Databases due to a global Cloudflare issue. It lasted 3 h 24 min, from 2025-11-18 13:32 UTC to 2025-11-18 16:57 UTC. Cloudflare deployed a fix, and Confluence confirmed systems were fully restored. | | 2025-11-18 02:55 UTC | Major incident | [Major incident: Confluence presenting users with lost connection errors when attempting to edit content](https://rewindex.com/change/i2750d571f865ea.md) | outage | Confluence reported a major incident causing lost-connection errors for some customers editing content, starting at 2025-11-18 02:55 UTC and resolving at 2025-11-18 03:35 UTC (39 min). The team reverted a recent change suspected of causing the errors and confirmed customers should no longer encounter them. | | 2025-10-24 06:31 UTC | Major incident | [Major incident: Interruption to Confluence in APSE region](https://rewindex.com/change/idfec0ae0ffe620.md) | outage | Confluence reported a major outage in the APSE region affecting application access, Create and Edit, and View Content from 2025-10-24 06:31 UTC to 2025-10-24 09:18 UTC, lasting 2 h 47 min. The vendor addressed an issue causing increased database load and confirmed full recovery in the affected AP SouthEast region. | | 2025-09-22 05:09 UTC | Major incident | [Major incident: Degraded performance to multiple Atlassian experiences](https://rewindex.com/change/ia0e1120afe7e3b.md) | outage | Confluence reported a major incident starting 2025-09-22 05:09 UTC, resolved at 2025-09-22 07:17 UTC (2 h 7 min). Customers experienced connection errors preventing access to atlassian.net sites; the postmortem reports intermittent errors until 06:17 UTC. Atlassian attributed the disruption to a faulty CDN configuration change, which it rolled back. | | 2025-07-10 08:32 UTC | Major incident | [Major incident: Intermittent failure in Forge app invocation](https://rewindex.com/change/ice957f7207ee6f.md) | degradation | Confluence reported major intermittent Forge app invocation failures affecting smart links and scheduled triggers, with errors reported from 5:44 am UTC to 7:44 am UTC. The archived incident started 2025-07-10 08:32 UTC and resolved 2025-07-10 08:55 UTC (22 min). Mitigations reduced errors, and all scheduled triggers were replayed. | | 2025-06-25 09:38 UTC | Major incident | [Major incident: Issues affecting user syncing, Atlassian Administration](https://rewindex.com/change/icb7a684a8b1e54.md) | outage | A major outage started at 2025-06-25 09:38 UTC and was resolved at 2025-06-25 10:57 UTC, lasting 1 h 19 min. Customers encountered errors loading Users and Groups pages in Atlassian Administration and errors affecting user IDP syncing. Atlassian said it mitigated the problem but did not disclose the root cause. | | 2025-06-10 21:41 UTC | Major incident | [Major incident: Forge invocation errors impacting some instances in Singapore region](https://rewindex.com/change/i8a95e2bd6ef06e.md) | outage | A major incident involved Forge invocation errors affecting a subset of marketplace apps for some Confluence, Jira Service Management, Jira, and Atlassian Developer Cloud customers in the Singapore region. Recorded start: 2025-06-10 21:41 UTC; resolved: 2025-06-10 22:34 UTC; computed duration: 52 min. The vendor reported normal service and ongoing monitoring. | | 2025-06-04 17:17 UTC | Major incident | [Major incident: Customers may experience delays receiving emails](https://rewindex.com/change/ie5740d9e9d278a.md) | degradation | Confluence reported major degradation causing email delivery delays. The incident started at 2025-06-04 17:17 UTC and was resolved at 2025-06-04 20:59 UTC, lasting 3 h 41 min; the vendor separately reported an impact window from 2025-06-04 14:11 UTC to 20:18 UTC and confirmed normal service was restored. | | 2025-05-27 06:53 UTC | Major incident | [Critical incident: Administration is unreachable](https://rewindex.com/change/ic389503f1f30cc.md) | outage | Confluence reported a critical Administration outage: users received 403 errors when accessing Administration. The incident started at 2025-05-27 06:53 UTC and was resolved at 2025-05-27 07:56 UTC, lasting 1 h 3 min; the vendor confirmed normal service for all affected customers but stated no cause or specific fix. | | 2025-05-06 01:11 UTC | Major incident | [Major incident: Smart Answers in Search and AI Definitions outage for Atlassian Intelligence customers](https://rewindex.com/change/ic5de6a57c05381.md) | outage | Confluence’s major outage affected Smart Answers in Search and AI Definitions for all Confluence Cloud Atlassian Intelligence customers; Rovo was unaffected. Tracked from 2025-05-06 01:11 UTC until resolution at 2025-05-06 05:55 UTC (4 h 44 min), it was fixed via rollout; the vendor reported actual impact from 2025/05/03 21:38 UTC to 2025/05/06 05:26 UTC. | --- Canonical: https://rewindex.com/company/confluence/changes · Markdown: https://rewindex.com/company/confluence/changes.md · JSON: https://rewindex.com/api/v1/companies/confluence/changes · Generated 2026-10-18T02:53:07.538Z